Privacy Policy
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PRIVACY MANUAL
DATA PROTECTION
CUSTOMER SECURITY
SECURITY TAG
P-001
DATA
PROTECTION
CUSTOMER CARE
YOUR DATA
DESERVES
PROTECTION
SECTION
01
PRIVACY & SECURITY
We recognize and respect your privacy when you use our website. Our privacy policy describes how we collect, use, and share your personal information when you use our website.
To demonstrate our commitment, we have developed the privacy policy outlined below. If you have any questions about this policy, or the content or practices of our website, we encourage you to contact us.
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02
COLLECTION OF PERSONAL INFORMATION
When you visit our website, with the help of our third-party authorized agents, we collect information such as your device information, IP address, browser type, and website usage data to improve our website and refine our services.
We do not collect personal information unless you voluntarily provide it or it is collected through your use of our services.
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03
INFORMATION TYPES
✓ Name, billing address, phone number, and email address
✓ Credit card number and expiration date
✓ Username and password
✓ Birth date for identity verification
✓ Product interests and purchase records
✓ IP address, cookie information, and requested pages
We may collect location information from our mobile app users if permission is granted. You can control geolocation availability through your mobile device settings.
We may use aggregated data, independent of personal identifiers, for research and commercial purposes. This information helps us develop a better site that is more useful and accessible to you.
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04
USE OF PERSONAL INFORMATION
We may use your personally identifiable information for the following purposes:
✓ To process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
✓ To create and secure your account with us.
✓ To process your requests, purchases, transactions, and payments and prevent transactional fraud.
✓ To provide you with support and respond to your inquiries, including investigating and addressing your concerns and improving our responses.
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05
DISCLOSING YOUR INFORMATION
We may share aggregate site and demographic information, such as age, gender, types of products or services purchased, and website navigation, usage and page view data.
Such information does not identify any individual person and allows us to provide a more enjoyable online shopping experience.
We may reveal personally identifiable information about you to unaffiliated third parties:
1. If you request or authorize it.
2. If the information is provided to help complete a transaction for you.
3. If the information is provided to comply with laws, regulations, governmental requests, court orders, subpoenas, enforce agreements, or protect our rights, property, and safety.
4. If the disclosure is part of a purchase, transfer, or sale of services or assets.
5. As otherwise described in this Privacy Policy.
We do not sell your personal information.
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06
LINKS TO THIRD PARTY SITES
Please be aware that our site may contain links to other sites hosted by third parties.
We do not control these third-party websites and are not responsible for their content or privacy practices.
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07
ACCESS, CHANGE OR DELETE INFORMATION
You may, at any time, access and update or remove your personal information by contacting Client Services via email or by clicking on Contact Us on [email protected].
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08
SECURITY OF YOUR INFORMATION
Our goal is to provide you with a safe and convenient online shopping experience. We use reasonable technical, administrative, and physical measures to protect information contained in our system against misuse, loss, or alteration.
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
You also play a role in protecting your information. Please safeguard your username and password and do not share them with others.
If we receive instructions using your login information, we will consider that you have authorized the instructions.
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09
COOKIES
To enhance your shopping experience at our website, we and our third-party authorized agents use cookies, small data files stored on your computer's hard drive, or Web beacons to collect aggregate data.
Some cookies we use are necessary to enable you to navigate the Website and use features such as registering, creating, and logging in to your account.
We also use cookies to gather and record information about choices you make on the Website and allow us to tailor our website experience for visitors.
Cookies help us improve your shopping experience and keep track of your orders while you use our website.
We may also permit third-party service providers to place cookies through our Site to perform analytic functions.
We do not control the use of such third-party cookies or the resulting information and are not responsible for any actions or policies of such third parties.
Your use of our Site will be deemed to be your consent to the placement of cookies on your computer or other device.
If you prefer not to receive cookies, you can adjust your browser settings to reject all cookies or allow only trusted websites.
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CHILDREN’S PRIVACY
By placing an order, you confirm that you are at least 18 years old or have the consent and supervision of a parent or legal guardian.
We do not knowingly collect any personal information from a child under 18 years of age.
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11
CHANGES TO POLICY
We reserve the right, at our sole discretion, to change, modify, add, or remove any portion of our website or these Policies, in whole or in part, at any time.
Changes to these Policies will be effective when posted. You agree to review these Policies periodically to be aware of any changes.
Your continued use of the website after any changes to these Policies are posted will be considered acceptance of those changes.
CONTACT
12
CONTACT INFORMATION
CUSTOMER CARE
If you have any questions and inquiries about this Privacy Policy, you can contact our customer care team at [email protected].
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